Process Automation (RPA / API integration)
Turn repetitive cross-system work into automated flows: order entry, report generation, reconciliation. Machines run 24/7 — people only handle exceptions.
Our Services
Our Services
How many hours do your employees spend copying, pasting, double-checking, and re-running reports? These tasks don't need more people — they need a system that does them.
INSIN's services fall into two areas: AI automation and custom system development. AI automation takes over repetitive operations — process automation (RPA / API integration), LLM applications, and data processing. System development builds and maintains the systems themselves — web application development, system integration, and modernization & maintenance. Each service below explains what it covers and when it fits.
AI Automation
LLM Applications
Intelligent customer support, document summarization, knowledge-base Q&A, automated contract and form reading. AI that reads your documents, answers your customers, and flags what needs attention.
Data Processing
Data cleaning, automated reporting, anomaly detection. Instead of spending three days a month in spreadsheets, have the system produce reports daily and alert you when something is off.
Outcomes for decision makers
- Save time: before we start, we set measurable goals together (daily processing time, error counts, staff hours) — and measure actual results after launch.
- Fewer errors: repetitive work goes to machines, reducing human mistakes.
- Always on: runs 24/7; results are ready when you arrive in the morning.
- Low-risk adoption: start with a small pilot; expand only after it works.
Engineering methods for technical teams
- Verifiable: every step is logged and replayable.
- Handover-ready: documentation matches the code; the next person can pick it up.
- Maintainable: not a black box — when something goes wrong, you can find out why.
Custom System Development
Off-the-shelf software always wants you to fit its workflow. What you need is a system that fits yours.
Web Application Development
Websites, member / order / inventory management, internal tools. We start from discovery so the result is a system people actually use — not a finished project nobody touches.
System Integration
Connect existing ERP, payments, and third-party APIs. We don't tear down your systems — we make them talk to each other.
Modernization & Maintenance
Legacy upgrades, technical-debt cleanup, long-term support. Systems age, but they don't always need a rewrite — we assess first, then fix the most economical way.
Outcomes for decision makers
- Fits your workflow: the system adapts to your process, not the other way around.
- Scalable architecture: build what you need now; extend later without a rewrite.
- Complete documentation: handover-ready even if the team changes.
Engineering methods for technical teams
- Clear development process and acceptance criteria.
- Tested, documented code.
- Long-term support: someone to reach when issues arise.
Process
- 1
Discovery
we listen to your workflow and find what's really stuck (free, about 1–2 hours)
- 2
Proposal & estimate
scope, timeline, and cost in writing; no hidden additions
- 3
Development
regular progress updates; you always know where we are
- 4
Acceptance testing
you verify; it counts as done only when it meets your requirements
- 5
Handover & support
docs, code, and instructions in one handover; reachable after launch
Reduce repetitive manual work with automation projects starting from NT$80,000.
Before thinking about budget, ask this: how much time does this task consume every month — and how much of it could a system handle repeatedly?
Process automation — single process from NT$80,000
Typical starting scope: process review, development, testing, documentation, and delivery of agreed project source code.
AI/LLM applications from NT$150,000
Includes: knowledge-base setup, AI model and knowledge-base configuration, channel integration.
System integration & custom systems from NT$200,000
Includes: requirements interview, architecture design, development, and your own acceptance testing.
After the free initial assessment, we provide a formal quote with clear scope, deliverables, and exclusions. Any scope changes are discussed and agreed before pricing is adjusted.
Not sure where to start? Begin with a free 1–2 hour initial assessment.
We'll review your current workflow, key pain points, and possible automation opportunities — then tell you whether there's a sensible next step.
Request a free assessmentMaintenance support starts from NT$8,000/month, depending on system scale and support scope.
How We Deliver
- 1
Remote-first collaboration
Discovery, development, and acceptance happen through online meetings and written communication; when your workflow lives on-site, we arrange visits as needed.
- 2
Visible progress
We report progress regularly, so you always know where the project stands; when a decision is needed, we bring it to you.
- 3
You do the acceptance
You test the system yourself, and it counts as done only when it meets the requirements you defined — not when we say it is finished.
- 4
Complete handover
After acceptance, you receive documentation, code, and operating instructions together, so someone new can pick it up.
- 5
Someone to reach after launch
If something goes wrong after delivery, you have a point of contact; the support scope is written down when the project starts.
A free initial assessment — decide after we talk
About 1–2 hours. We listen to your workflow, find what is really stuck, and you decide whether to move forward.
Request a free assessment