Privacy Policy

1. Scope

This policy explains how INSIN（英信有限公司）collects, processes and uses personal data when you use this website or submit information through our contact form.

2. Controller

INSIN（英信有限公司）.

3. Personal data collected

The name, email address and message content that you voluntarily provide through our contact form.

4. Purposes

1. Responding to your inquiry and following up;
2. Pre-sales communication (understanding your needs, estimates, initial project discussion);
3. Compliance with legal or regulatory requirements.

5. Retention, territory, recipients and methods

Retention: personal data is used for as long as the purposes above exist; when the purpose is fulfilled or upon your request, it is deleted or de-identified in accordance with internal procedures, unless otherwise required by law.

Territory: Taiwan, and the regions where the hosting and email delivery service providers we use are located.

Recipients: INSIN personnel handling the data; parties required by law or judicial / supervisory authorities; service providers necessary for operating this website and sending replies (limited to what is required to provide the service).

Methods: processed and used by automated or other necessary means, with reasonable technical and organizational safeguards.

6. Your rights

Under Article 3 of the Taiwan Personal Data Protection Act, you may request access, obtain a copy, request correction, request restriction of processing, or request deletion of your personal data. Please contact us through Section 8; we will handle your request within the statutory period.

7. Consequences of not providing personal data

Your name, email address and message are necessary for us to respond to your inquiry. Without them, we cannot respond.

8. Contact

For questions about this policy or our handling of personal data, or to exercise your rights: Email: [email protected], or use the Contact form on this website.

9. Website technology and third-party services

This website uses non-identifying traffic analytics and security verification mechanisms. Replies to your inquiry may be delivered through third-party email services. If these mechanisms change in ways that affect how personal data is processed, this policy will be updated.

10. Updates

This policy may be adjusted due to changes in law or services; the latest version is always the one published on this website, and material changes will be announced here.

11. Governing law and jurisdiction

This policy is governed by the laws of Taiwan (R.O.C.). Any dispute arising from this policy or the processing of personal data will be subject to the first-instance jurisdiction of the Taiwan district court where the company is located.